www.tio.com.au

• charset: utf-8
• name: description content: Telecommunications Industry Ombudsman helps consumers and small businesses resolve complaints about their telephone and internet services.
• name: abstract content: The Telecommunications Industry Ombudsman is a free, fair and independent dispute resolution body that helps consumers and small businesses resolve complaints about their telephone and internet services.
• name: google-site-verification content: Rm7HrsJ6zqiac2lmZyjwQqdkBMvUwRGSnguf2pDS9TE
• name: Generator content: Drupal 10 (https://www.drupal.org)
• name: MobileOptimized content: width
• name: HandheldFriendly content: true
• name: viewport content: width=device-width, initial-scale=1.0

• Skip to main content
• Languages
• Accessibility
• http://www.tio.com.au/tel:1800062058
• http://www.tio.com.au/
• Make a complaint
• Who we can help
• What we can help with
• Learn more on our process
• Making a complaint for someone else
• Help for people and businesses at risk
• How to work with your telco
• Other complaint bodies
• Common issues
• Billing
• Compensation
• Credit Management
• Customer Service
• Domestic and Family Violence
• Faults
• Financial Hardship
• Privacy
• Sales
• Scams, Spam and Fraud
• Digital platforms support and resources
• Members
• Joining the scheme
• Industry codes and resources
• Good Industry Practice Guides
• Who we work with
• About Us
• About TIO
• Board
• Ombudsman and Executive Leadership Team
• Terms of Reference and Company Constitution
• Complaint handling procedures
• Independent Review
• Our fairness commitment
• Reports
• Resources
• Submissions
• Work With Us
• Systemic Issues
• Factsheets
• Outreach
• Reconciliation Action Plan
• Consumer Panel
• Help for consumers impacted by natural disasters
• Media Enquiries
• Our performance
• Telco Accessibility Task Force
• Reports
• News
• Scroll down
• Media Release
• Read more
• View TIO Annual Report 2024-25
• View the interactive complaints data dashboard
• Read more
• Systemic publications
• Read more
• Disclaimer
• Privacy Policy
• Sitemap
• Contact us
• Subscribe

• Update your complaint
• Members Portal
• https://minister.infrastructure.gov.au/wells/media-release/taking-stand-against-abusive-technology
• Feedback
• https://www.linkedin.com/company/telecommunications-industry-ombudsman's-office/
• https://www.facebook.com/TIOAus

            Domain Name: TIO.COM.AU
Registrar: Melbourne IT
Domain Status: server renew prohibited
Updated Date: 2026-05-18T00:32:21.246Z
Name Server: ISLA.NS.CLOUDFLARE.COM
Name Server: KARL.NS.CLOUDFLARE.COM
REGISTRAR Contact: Melbourne IT
>>> Last update of RDAP database: 2026-06-18T10:40:52Z         

			#
# robots.txt
#
# This file is to prevent the crawling and indexing of certain parts
# of your site by web crawlers and spiders run by sites like Yahoo!
# and Google. By telling these "robots" where not to go on your site,
# you save bandwidth and server resources.
#
# This file will be ignored unless it is at the root of your host:
# Used:    http://example.com/robots.txt
# Ignored: http://example.com/site/robots.txt
#
# For more information about the robots.txt standard, see:
# http://www.robotstxt.org/robotstxt.html

User-agent: *
# CSS, JS, Images
Allow: /core/*.css$
Allow: /core/*.css?
Allow: /core/*.js$
Allow: /core/*.js?
Allow: /core/*.gif
Allow: /core/*.jpg
Allow: /core/*.jpeg
Allow: /core/*.png
Allow: /core/*.svg
Allow: /profiles/*.css$
Allow: /profiles/*.css?
Allow: /profiles/*.js$
Allow: /profiles/*.js?
Allow: /profiles/*.gif
Allow: /profiles/*.jpg
Allow: /profiles/*.jpeg
Allow: /profiles/*.png
Allow: /profiles/*.svg
# Directories
Disallow: /core/
Disallow: /profiles/
# Files
Disallow: /README.md
Disallow: /composer/Metapackage/README.txt
Disallow: /composer/Plugin/ProjectMessage/README.md
Disallow: /composer/Plugin/Scaffold/README.md
Disallow: /composer/Plugin/VendorHardening/README.txt
Disallow: /composer/Template/README.txt
Disallow: /modules/README.txt
Disallow: /sites/README.txt
Disallow: /themes/README.txt
Disallow: /web.config
# Paths (clean URLs)
Disallow: /admin/
Disallow: /comment/reply/
Disallow: /filter/tips
Disallow: /node/add/
Disallow: /search/
Disallow: /user/register
Disallow: /user/password
Disallow: /user/login
Disallow: /user/logout
Disallow: /media/oembed
Disallow: /*/media/oembed
# Paths (no clean URLs)
Disallow: /index.php/admin/
Disallow: /index.php/comment/reply/
Disallow: /index.php/filter/tips
Disallow: /index.php/node/add/
Disallow: /index.php/search/
Disallow: /index.php/user/password
Disallow: /index.php/user/register
Disallow: /index.php/user/login
Disallow: /index.php/user/logout
Disallow: /index.php/media/oembed
Disallow: /index.php/*/media/oembed
        

Référencement technique

Référencement sur la page

Contenu et UX