support.sas.com

O projektu

Spletna stran za podporo. sas. com je uradni podporni center za programsko opremo SAS. Glavni cilj vira je uporabnikom omogočiti dostop do samopostrežnih storitev, dokumentacije in skupnosti podobno mislečih ljudi. Tukaj zbiramo gradiva za tiste, ki že delajo z izdelki podjetja ali se šele začenjajo z njimi seznanjati.

Platforma je postavljena kot mesto, kjer lahko najdete najnovejša znanja prek centra za podporo strankam. To ni samo arhiv člankov, temveč aktivno okolje za reševanje tehničnih težav in učenje.

Glavne usmeritve

Vsebina spletnega mesta je jasno strukturirana glede na uporabniške vloge in vrste virov. To vam omogoča hitro iskanje informacij, ki jih potrebujete, brez nepotrebnega iskanja.

• Dokumentacija. Tehnična dokumentacija za vse izdelke SAS je na voljo v posebnem razdelku.
• Skupnost. Forum, kjer lahko uporabniki postavljajo vprašanja in komunicirajo med seboj.
• Tehnična podpora. Za strokovno pomoč dostopajte do portala za pomoč strankam.
• Usposabljanje. Tečaji (spletni in osebni) za učenje novih veščin.
• Video vadnice. Knjižnica brezplačnih videoposnetkov strokovnjakov SAS.

Posebna pozornost je namenjena specializiranim razdelkom za posebne vloge:

• Skrbniki SAS. Viri za upravljanje tehnoloških namestitev in nadgradenj.
• Razvijalci. Gradivo za izboljšanje veščin programiranja in reševanja problemov.
• Podatkovni znanstveniki. Informacije za gradnjo kariere v podatkovni znanosti.
• Upravitelji. Viri za odločanje, zaposlovanje in usposabljanje ekip.
• Akademska skupnost. Podprite študente in učitelje prek pobude SAS OnDemand for Academics.

Lastnosti spletnega mesta

Vmesnik spletnega mesta omogoča izbiro regije (Amerika, Evropa, Bližnji vzhod in Afrika, azijsko-pacifiška regija), kar je pomembno za dostop do lokalnih virov. Uporabniki lahko dostopajo do osebnega računa My SAS, preizkusov in skupnosti.

Stran omenja dogodke - na primer konferenco v Gaylordu Texan, kjer se lahko izobražujete z zgodnjo registracijo. Za ogled izobraževalnih gradiv je na voljo tudi video predvajalnik, čeprav je v navedenem besedilu prikazana napaka pri nalaganju videa (napaka API-ja), ki kaže na tehnično plat delovanja večpredstavnosti na platformi.

Spletno mesto poudarja svoj globalni doseg: SAS strankam po vsem svetu zagotavlja rešitve za podatke in umetno inteligenco, kar pomaga spodbujati inovacije v panogah.

Podatki za stik

Navedena besedila ne vsebujejo neposrednih telefonskih številk ali e-poštnih naslovov. Glavni komunikacijski kanal je portal za pomoč uporabnikom in forum skupnosti.Za pomoč priporočamo, da poiščete center za podporo strankam ali se obrnete na strokovnjake v razdelkih, ki veljajo za vašo vlogo.

Pogosta vprašanja

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