Official website of Pakistan Federal Board of Revenue (FBR)
Federal Board of Revenue (FBR)is the key government agency responsible for collecting taxes, monitoring tax compliance and implementing the country's fiscal policies. The FBR official website is a comprehensive digital platform designed for both individuals and legal entities, as well as international partners and investors.
Main areas of activity
- Tax administration: Management of the tax system, including income tax, excise taxes, value added tax (VAT) and other direct and indirect taxes.
- Registration and registration of payers: Possibility to register in tax registers, obtain a Tax Identification Number, and issue electronic signatures.
- Filing tax returns: Online services for submitting tax reports on income tax, VAT, excise taxes, as well as support for electronic document management.
- Business Facilitation: Business facilitation programs such as Asaan Schemes and Export Facilitation Schemes to enhance the competitiveness of Pakistani businesses.
- Customs administration: Customs procedures management system, including transit operations, import/export control, use of the Track & Trace system.
- Digitalization and automation: Implementation of digital solutions such as POS system integration, electronic invoices and the Faceless Customs system.
Information resources and support
The site presents a wide range of educational materials and reference information:
- Video training materials:Guides on filling out tax returns, interactive tutorials for beginners.
- Publications and Bulletins: Access to current laws, regulations, orders, circulars and newsletters.
- Official acts: Full text of laws, decrees, amendments (including Finance Act 2025, Federal Excise Act, 2005).
- News and Events:Announcements of events, auctions, tenders, press releases and policy updates.
Contact information and support
The site offers a multi-level user support system:
- Hotline number: National number: 051 111 772 772; international: +92 51 111 772 772.
- Line for women: Separate line - 051 9107025 (working hours: 8:30–16:30).
- Email feedback: [email protected].
- Online requests:Ability to submit a request, track its status and receive responses.
Legal resources and transparency
FBR actively promotes transparency and legitimacy of the tax system. Available on the website:
- Full texts of legislative acts, including changes until June 30, 2025.
- Procedure for resolving disputes through the Federal Tax Ombudsman (FTO) and alternative dispute resolution (ADR) mechanisms.
- Information on citizenship and interaction with overseas Pakistanis (Overseas Pakistanis).
- Reforms in the field of “Doing Business” and measures to improve the business climate.
Conclusion
FBR is not just a tax service website, but a full-fledged digital management center for government financial flows of Pakistan. It integrates administration, education, business support, legal framework and transparency. The site is focused on increasing convenience for taxpayers, reducing bureaucratic barriers and promoting the digital transformation of public services in the country.