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Frequently Asked Questions

Find answers to common questions about serpuls.com, our SEO tools, API services, and how we can help you improve your search engine rankings.

General API Position Tracking Domains Billing Technical

📋 General Questions

What is serpuls.com?

serpuls.com is a professional SEO analysis platform that provides search engine result page (SERP) tracking, competitor monitoring, keyword research, and API access to search engine data. We help businesses and SEO professionals understand their rankings, analyze competitors, and make data-driven decisions to improve organic search performance.

Who is serpuls.com for?

Our platform is designed for SEO agencies, in-house marketing teams, freelance SEO consultants, and businesses of all sizes who want to monitor their search engine presence. We also offer specialized API services for developers who need to integrate SERP data into their own applications.

Is there a free version available?

Yes! We offer a free SERP checker that allows you to analyze unlimited search queries across all geolocations and languages without requiring a credit card. You can compare results between different search engines, view original SERPs, and export data conveniently. For advanced features like API access, position tracking, and competitor monitoring, we offer paid plans.

What search engines do you support?

We currently support Google and Yandex search engines, with plans to add more. You can analyze results for both mobile and desktop searches across different geographic locations and languages.

How accurate is your data?

Our data is 100% real-time and accurate. We use full browser simulation with global IP infrastructure to fetch live search results, just as a real user would see them. We do not use cached or historical data warehouses, ensuring you always work with the most current information.

🔌 Search Engine API

How does your Search Engine API work?

Our Search Engine API uses full browser simulation with built-in CAPTCHA solving technology, allowing seamless scraping of Google and Yandex search results. You send a query with parameters (location, language, device), and we return structured JSON data with rich snippets, ads, and organic results. Our global infrastructure with IPs across the world ensures accurate geolocated results.

Do you handle CAPTCHAs automatically?

Yes! Our API includes automatic CAPTCHA solving technology. You don't need to worry about managing proxies or solving challenges – we handle it all behind the scenes. This ensures uninterrupted data retrieval even for large-scale queries.

What is the rate limit for API requests?

Rate limits depend on your subscription plan. Basic plans start at [X] requests per minute, while enterprise plans offer higher limits and dedicated infrastructure. Contact our sales team for custom requirements.

Can I get results for specific geographic locations?

Absolutely! You can specify the exact geolocation (country, region, city) for your search queries. Our IP network covers locations worldwide, ensuring you see results as they appear to users in that area.

What data format do you provide?

We provide clean, structured JSON data that includes organic results, paid ads, featured snippets, knowledge panels, and other SERP features. You can also request raw HTML if needed. Comprehensive documentation with examples is available in our API docs.

📊 SEO Position Tracking

How many keywords can I track?

Our platform supports up to 1 million keywords per project, making it suitable for agencies and large enterprises. You can organize keywords into projects and monitor them across different locations and devices.

Can I track competitors?

Yes! You can monitor up to 1000 competitors simultaneously. Our system tracks their rankings alongside yours, giving you comprehensive competitive intelligence. You'll see when competitors gain or lose positions for key terms.

Do you track mobile and desktop separately?

Absolutely. You can configure tracking for both mobile and desktop search results independently. This is crucial as rankings often differ significantly between devices.

How often are positions updated?

Update frequency depends on your plan. You can schedule checks daily, weekly, or custom intervals. Real-time on-demand checks are also available for immediate analysis.

What kind of reports can I generate?

You can generate detailed PDF reports, export data to CSV, or use our API to build custom dashboards. Reports include position history, visibility trends, competitor comparisons, and keyword performance metrics.

🌐 Domains & Expired Domains

What expired domains do you offer?

We provide expired domains that previously ranked in search results and maintained their authority and backlink profile. Our system automatically creates backups of website pages, allowing you to restore these domains and leverage their existing SEO value to quickly gain organic traffic in your niche.

How do you evaluate domain quality?

Our servers constantly monitor search engine results, check website pages, analyze links, and evaluate referring domains. Each domain receives a rating based on all collected data using AI. We assess factors like backlink quality, content relevance, and historical performance.

Can I see a backup of a domain before purchasing?

Yes! For domains in our inventory, we provide screenshots and archived content so you can evaluate the quality and relevance before making a purchase decision.

What happens after I purchase an expired domain?

After purchase, you gain full control of the domain. You can restore it using the website page backup we automatically created, or use it for your own project. The domain retains its existing backlinks and authority, giving you a head start in organic search.

💰 Billing & Subscriptions

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express) and PayPal. For enterprise customers, we can also arrange bank transfers and invoicing.

Can I change or cancel my subscription?

Yes, you can upgrade, downgrade, or cancel your subscription at any time from your account settings. Changes take effect at the next billing cycle. There are no long-term contracts – you're free to adjust as your needs change.

Do you offer refunds?

We want you to be satisfied with our service. If you're not happy, please contact our support team within 14 days of purchase and we'll work with you to resolve the issue or provide a refund where appropriate.

Is there a discount for annual billing?

Yes! We offer a 20% discount when you choose annual billing instead of monthly. This can provide significant savings for long-term projects.

Do you have custom enterprise plans?

Absolutely. For large organizations with specific needs, we offer custom enterprise plans with dedicated support, higher rate limits, and customized features. Please contact our sales team to discuss your requirements.

⚙️ Technical Questions

Do I need to install any software?

No installation required! serpuls.com is a web-based platform accessible from any modern browser. Our API can be integrated directly into your applications using standard HTTP requests.

What programming languages do you support for API integration?

Our API is language-agnostic and can be used with any programming language that supports HTTP requests. We provide example code in Python, JavaScript, PHP, Ruby, and Java to help you get started quickly.

How do you handle data privacy and security?

We take data security seriously. All connections are encrypted using HTTPS. We do not store credit card details – payments are processed by secure third-party gateways. Your personal information is protected according to our Privacy Policy and GDPR requirements.

What is your uptime guarantee?

We aim for 99.9% uptime for our API and platform. Our infrastructure is designed for reliability with redundancy and monitoring. In the rare event of downtime, we communicate transparently with our users.

Do you offer technical support?

Yes! All paid plans include technical support via email and Telegram. Enterprise plans include priority support with faster response times. Our team is ready to help you with any technical questions or issues.

Still have questions?

Our support team is ready to help you with any questions you may have about our services.

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Response time: typically within 2-4 hours