Privacy Policy

1. Who we are

serpuls.com is operated by Skynet360 LP., a limited partnership registered in Scotland (Company No: SL027564). Our registered address is Suite 1, 4 Queen Street, Edinburgh, Scotland, EH2 1JE.

For any privacy-related questions, you can contact us at [email protected] or via Telegram @serpulse_support.

2. Information we collect

2.1 Personal data you provide

When you register, purchase a service, or contact us, we may ask for: name, email address, and payment information (processed via secure third-party gateways). We do not store credit card details.

2.2 Automatically collected data

When you use our website, we may collect: IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This helps us analyze trends and improve the service.

2.3 Cookies and tracking

We use cookies to remember your language preferences, authenticate your session, and understand how you interact with our tools. You can disable cookies in your browser, but some features may not work properly.

3. How we use your information

• To provide and maintain our SEO analysis services.
• To process payments and prevent fraud.
• To communicate with you about updates, support, and promotional offers (you may opt out).
• To improve our website, API, and user experience.
• To comply with legal obligations.

4. Sharing your information

We do not sell or rent your personal data. We may share anonymized/aggregated data with partners for research. We may disclose information if required by law, or to protect the rights, property, or safety of serpuls.com, our users, or the public.

We use trusted third-party services (payment processors, analytics) that have their own privacy policies.

5. Data retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account – some data may be retained for legal or legitimate business purposes (e.g., financial records).

6. Your rights

Depending on your jurisdiction (e.g., GDPR in Europe), you have the right to access, correct, or delete your personal data. You may also object to or restrict certain processing. To exercise these rights, please contact us.

7. Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.

8. International transfers

Your information may be transferred to and processed in countries outside your own (including the United Kingdom and potentially the United States). We ensure appropriate safeguards are in place (standard contractual clauses).

9. Children's privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from minors.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date.