About the projectThe ChaoChai online store positions itself as a direct supplier of Chinese tea from the Middle Kingdom. The founder of the project, Ilya Gappurov, declares personal quali...
The ChaoChai online store positions itself as a direct supplier of Chinese tea from the Middle Kingdom. The founder of the project, Ilya Gappurov, declares personal quality control: he personally selects and tastes each batch, being directly in China. The company's motto is Real Chinese tea without intermediaries, which means working directly with plantations.
The site has been operating since 2010, although the text also mentions the author’s earlier work experience in the tea field since 2005. During this time, the project collected a base of 21,000 clients and received more than 1,300 positive reviews. The delivery geography covers Moscow and 376 other Russian cities.
The store’s assortment is divided into classic categories of Chinese teas. The catalog includes:
In addition to the drink itself, the site offers related products. There are sections with dishes, brewing accessories and gift sets. There are separate tasting sets that allow you to try different varieties before purchasing. There is also merch and new items in stock, including rare items priced from several hundred to tens of thousands of rubles.
The key feature of the service is the approach to the client. Each order comes with detailed brewing instructions and a small gift. The store is open daily from 11:00 to 19:00. Expert advice is provided to help you make your choice.
The site has the standard structure of an online store: shopping cart, personal account, choice of payment and delivery method. If problems arise with product quality or service, the client can write personally to the director at the specified email - this emphasizes the owner’s personal approach to the brand’s reputation.
Direct communication with management is possible via email: ilya@chaochay. ru. Store operating hours are listed as weekdays and weekends from 11:00 a.m. to 7:00 p.m.
The store delivers throughout Moscow and all regions of Russia. Delivery is made to 376 cities and towns.
In each order, the buyer receives the tea itself, detailed instructions for brewing it and a small gift from the store.
The store director Ilya Gappurov personally selects and tastes each batch while in China to ensure the freshness and quality of the product.
If the quality of the product or service is not satisfactory to the client, you can write directly to the director at ilya@chaochay. ru.
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created: 2015-04-06T11:58:00Z
paid-till: 2027-04-06T11:58:00Z
free-date: 2027-05-07
source: TCI
Last updated on 2026-06-01T02:53:01Z
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