dis.kpfu.ru
RegisteredDepartment of Information and Communications of KFU - the center of digital transformation of the universityKazan Federal University has long gone beyond the scope of a classical education...
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Department of Information and Communications of KFU - the center of digital transformation of the university
Kazan Federal University has long gone beyond the scope of a classical educational institution. Today it is a powerful technological hub, where every process is supported by a complex IT infrastructure. And the main engine of this system is the Department of Information and Communications - a division that is responsible for everything from the Internet in classrooms to clusters for scientific calculations.
It dates back to 1957, when the Problem Laboratory of Mathematical Analysis and Underground Hydromechanics was created on the basis of Kazan State University. This was the first step towards digital development. Over the course of half a century, the structure has changed, becoming larger and more modern. And in 2020, it was given its current name - Department of Informatization and Communications of KFU. Since then, it has been actively developing as a key element of the university’s digital ecosystem.
What does the department do?
They don't just fix computers. No, it's much more than that. This is about system development, infrastructure modernization, user support, project management, and even UXUI design. Everything related to digital services is their concern.
The structure consists of three centers and eleven departments. There is a Software Development Center, a Testing Department, an Analytics Department, an Engineering Service, and a Shared Use Center. Yes, and that's just part of it. They have specialists in telephony, multimedia classrooms, server equipment, and computing clusters. More than seventy employees - each is responsible for their own niche, but everyone works for one goal: to ensure that everything at the university works without failures.
Imagine: a student uploads an assignment through the portal, the teacher checks it in LMS Moodle, and the rector receives the data in his personal account. All these systems live thanks to the work of DIS. They are not visible, but are very important. Like electricity in the house - when it works, no one thinks about it. And if it goes missing, it immediately becomes clear who is responsible for it.
How to get help?
If your computer is broken, the Internet won’t load, or you need to connect new equipment, just submit an application. The technical support department for users is ready to accept any problem and solve it quickly. The system is already working: you can track the status of requests, see at what stage your request is.
Here are examples of real applications: installing computers for the Department of Translation Theory, training employees of the IAS Electronic University, working with the Moodle module. All this is part of the daily life of the department. People come with questions, and the system helps find answers.
The department is also actively involved in education. There are materials on setting up software, Yandex services, MTS Link, and the PICVARIO DAM system. Training courses, video reviews, instructions - everything is collected in one place. This is not just documentation. This is a way to help staff and students feel confident in a digital environment.
Who is in charge here?
We can say that this whole machine moves under the guidance of professionals. For example, Rustem Irekovich Mulyukov heads the technical support department for users. He is personally responsible for working with applications, coordinating teams, and making sure that no one is left without help.
At the same time, the department does not live only within the university. They participate in the development of large IT projects, support contractual activities, and introduce innovations in accordance with the regulations of the Russian Federation. Digitalization is their mission. Without this it is impossible to imagine a modern KFU.
Frequently asked questions
What does the Department of Information and Communications of KFU do?
It provides support and development of the entire IT infrastructure of the university: from the Internet and server equipment to the development of software systems and user training. Including maintenance of workstations, multimedia classrooms and computing clusters.
How to get help from the department?
You just need to fill out an application through a special system. Applications are accepted in all areas - from software configuration to installation of computer equipment. The status can be tracked online, making the process transparent.
Are there training materials?
Yes, there are training materials on such topics as IAS EU, Moodle, Yandex services, MTS Link, DAM system PICVARIO. Instructions for setting up the software and working with various digital services are also available.
When was the department created?
The origins go back to 1957, when the Problem Laboratory of Mathematical Analysis and Underground Fluid Mechanics was created. The current name Department of Information and Communications was assigned in 2020.
How many employees work in DIS?
Currently, the department has more than 70 people, united in three centers and eleven departments, each of which deals with its own part of the university’s digital ecosystem.
In general, if you thought that IT support is just a reset button, then you are mistaken. This is a whole system that lives inside the Kazan Federal University, helps students study, teachers teach, and the rector manage.And yes, sometimes it is slow - but only because there is too much going on at once. And that’s how it all works. Until it broke.
Head of the technical support department for users: Mulyukov Rustem Irekovich +7 (843) 206 50 84
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source: TCI
Last updated on 2026-07-11T22:23:01Z
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