About the project
Repka. UA positions itself as a reliable online store operating throughout Ukraine. The project offers customers a wide range of electronics and household appliances, focusing on service and delivery conditions. The site has a personal account system with the ability to register, log in via email and password, as well as an access recovery function. For the convenience of users, the delivery city can be configured, which allows you to automatically calculate the cost and delivery time of the order.
Main directions
The store's assortment covers several key product categories. The catalog includes smartphones (including the iPhone 1116 line, including Pro Max versions), laptops, tablets (for example, Galaxy Tab S10FE) and e-readers. Special attention is paid to home appliances: both large household appliances and small appliances. Also on sale are wristwatches, leisure items and peripherals. A significant part of the assortment is associated with the Apple and Samsung brands. The site actively promotes refurbished iPhone devices, which expands the choice for buyers looking for more affordable options. In addition, the store sells computer components and Sony photographic equipment. Besides electronics, Repka. UA operates in the fashion clothing and footwear segment. Seasonal sales offer discounts of up to 80% on brands Adidas, Nike, Puma and Crocs. There are also sections with school promotions and discounts on ASUS accessories.
Features of the site
The site interface is focused on independent customer service. Customers can track the status of their orders by entering a 10-digit number that displays the date, address, amount and current delivery status. This reduces the support burden and speeds up the process of obtaining information. The store regularly holds promotions and sales. For example, the text mentions the School price drop, discounts of up to 33 on Samsung Galaxy S25 smartphones, as well as the final sales of the season. To retain the audience, a mailing list is provided that promises to send promotional codes and information about rare promotions once a week without spam. The site supports several interface languages: Ukrainian, Russian, English. A product comparison function is also implemented, which helps users make informed decisions before purchasing. An important element is the help section. If the buyer has questions about the order, it can be canceled or changed by calling the hotline. There is separate legal information for questions about returns and service. When sending parcels through a carrier, customers are advised to indicate the order number and TTN to feedback@repka. ua for prompt receipt.
Contact information
The following channels are used to communicate with the store:
- Phone (Kyiv): (044) 277 33 44 and (044) 391 46 030.
- Hotline: 0 800 300 603.
- Email for feedback: feedback@repka. ua.
- Call center operating hours: MonFri from 09:00 to 19:00, SatSun from 09:00 to 18:00.
The store operates in many major cities of Ukraine, including Kyiv, Odessa, Kharkov, Dnepr, Lviv, Zaporozhye, Mikolaiv, Vinnitsa, Kherson, Mariupol and Poltava. The choice of city affects the calculation of logistics.
FAQ
FAQ
How can I find out the status of my order?
You must enter the order number in a 10-digit format in the appropriate section of the site. The system will show the date of registration, delivery address, amount and current status.
What to do if you need to change or cancel an order?
If a question arises after filling out an application through the website, it is best to contact support by calling the hotline. This will allow you to quickly understand the situation and make changes.
How to return a product or issue a warranty repair?
Information on the procedure for returning goods and service is described in detail in the corresponding section of the site. It is recommended that you read the rules before applying.
How to send the goods back if I used a carrier?
When sending a parcel, you must write to feedback@repka. ua, indicating your order number and TTN number (waybill), so that employees can receive the cargo.
Are there discounts on refurbished Apple devices?
Yes, the catalog contains the iPhone Refurbished section, where you can purchase refurbished Apple smartphones at better prices.
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