home.freeuk.com
RegisteredFreeUK - Client information about the transition to Claranet SOHO FreeUK was previously a well-known provider of ADSL broadband services in the UK. However, since the acq...
home.freeuk.com Website screenshot
Website Description
FreeUK - Client information about the transition to Claranet SOHO
FreeUK was previously a well-known provider of ADSL broadband services in the UK. However, since the acquisition of Claranet, one of Europe's leading managed IT providers, the home.freeuk.com website has officially ceased operation.
According to the information message on the main page of the site, FreeUK has been completely deactivated, and all its clients are now under the service of Claranet's subsidiary - Claranet SOHO. This new organization specializes in providing IT services to small businesses and home users, with an emphasis on personal support available seven days a week.
What happened to FreeUK?
Claranet didn't just acquire FreeUK - it integrated it into its ecosystem as part of its strategy to expand services for small businesses and private users. As stated in the text: “As part of the acquisition we have now decommissioned the FreeUK website” - that is, the site no longer functions and is not an active resource.
Despite the cessation of the site, there have been no changes to current customer services. All subscribers continue to use the same tariffs, connections and services, but through a new support and management system.
How to contact support?
The following contact details are available for FreeUK clients:
- Technical support: Telephone: 0800 640 8010, Email: [email protected]
- Customer services: Telephone: 0800 640 8010
- Company registered address: Claranet Ltd, 21 Southampton Row, London WC1B 5HA, UK
What to do with your personal FreeUK account?
If you have an email address from FreeUK, you can check it through the FreeUK portal or use webmail. Access to other services, such as web hosting, office solutions (Office 365), Symantec, TeamViewer and others, is also preserved, but now they are integrated into the Claranet SOHO system.
Main advantages of the transition
Moving to the Claranet SOHO platform means access to enhanced IT services, including:
- Manage hosting and networks
- Communication Integration
- 24/7 technical support
- Local support from the UK
- Personal approach to each client
Frequently asked questions (FAQ)
The freeuk.com website no longer works. What should I do?
home.freeuk.com has been deactivated following the acquisition of FreeUK by Claranet. All clients are now served through Claranet SOHO. You need to use the new contact details and portals provided on the page.
Will the changes affect my internet connection?
No. There have been no changes to your current services, rates or connections. You continue to use the same services, but with new support.
Where can I find my FreeUK email?
You can check your emails through the FreeUK web portal or use webmail, available via the link in the “Webmail access” section.
How to contact technical support?
Technical and customer support is available by phone: 0800 640 8010. You can also send a request by email: [email protected].
Who controls my data now?
Management of your data and services is transferred to Claranet Ltd, a subsidiary of Claranet SOHO, specializing in IT services for small businesses and home users.
Main Information
Server Information
Whois Information
Whois Raw Data
Domain Name: FREEUK.COM
Registrar: Tucows Domains Inc.
Domain Status: client transfer prohibited
Domain Status: client update prohibited
Creation Date: 1999-03-29T05:00:00Z
Registry Expiry Date: 2027-03-29T04:00:00Z
Updated Date: 2026-02-28T06:35:41Z
Name Server: NS0.CLARA.NET
Name Server: NS1.CLARA.NET
Name Server: NS2.CLARA.NET
REGISTRAR Contact: Tucows Domains Inc.
>>> Last update of RDAP database: 2026-03-27T04:01:03Z
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