cc.guru
RegisteredAbout the projectCCGuru is a specialized Internet portal that brings together contact center and CX industry professionals. The project positions itself as a community where specialists c...
cc.guru Website screenshot
Website Description
About the project
CCGuru is a specialized Internet portal that brings together contact center and CX industry professionals. The project positions itself as a community where specialists can exchange experiences and solve current industry problems. The history of the project goes back more than two decades: in the footer of the site the period from 1999 to 2026 is indicated.
The site works not just as a news aggregator, but as a practical platform for those who manage customer service. Here they discuss digital transformation, the introduction of artificial intelligence and employee experience (EX) issues. It can be seen that the focus is shifted to real business processes, and not to abstract theories.
Main directions
The portal content is structured to cover various aspects of the contact center. Main sections include:
- Articles and research. The materials examine profound changes in the industry, such as the importance of providing a high level of employee experience or the results of digital transformation. Publication dates range from 2023 to 2025.
- Webcasts and events. Announcements of conferences and online broadcasts are regularly published on the website. For example, a major event is mentioned on June 2324, 2026 in Moscow, as well as a series of webinars with the participation of experts from various companies and associations.
- Industry and vendor news. The section is updated frequently: the text shows news dates for March 2026. This allows you to follow the latest developments in the technology and services market.
- Public blog. Here users ask specific work questions. Examples show how colleagues are asking for templates of regulations for managers or looking for suppliers of voice robots for pilot projects of cold calling.
- CC365 catalog and Vendors section. This is a catalog part where solutions and service providers for contact centers are collected.
Features of the site
The main feature of the resource is its practical orientation. The site does not just inform, it helps solve problems. The header contains calls to Solve key problems of the contact center, Order a demonstration of the system or Get a consultation. This indicates that the platform serves as a bridge between business needs and available technologies.
Interestingly, the content covers not only technology, but also the human factor. The topics highlighted are WFM (performance management), artificial intelligence and rising customer expectations. It is clear that the community understands that technology only works when it is integrated with data from other systems and supports employees.
The site has a personal account (My Portfolio, My CCGuru), where users can manage their subscriptions, keep track of colleagues’ birthdays and participate in discussions. This creates the feeling of a closed club of professionals, rather than an open dump of information.
Contact information
The following information is provided for contacting the project organizers:
- Phone: +7 (495) 995 80 07
- Email: indicated in the basement as E:, but the address itself is hidden or missing in the provided text.
FAQ
FAQ
What topics are discussed in the community blog?
Colleagues share requests for working tools: they ask for templates of regulations, standards and process descriptions for contact service managers. They also discuss finding service providers, such as voice robots for cold calling.
Does the site contain information about conferences?
Yes, the Events section contains announcements of major events. For example, a conference is planned for June 2026 in Moscow, as well as regular webcasts with speakers from various companies and associations.
What is CC365?
In the site structure there is a separate section CC365 Catalog, which, judging by the context, is a catalog of solutions or services for contact centers.
How long has the project existed?
According to the information in the footer of the site, the community dates back to 1999.
Main Information
Server Information
Meta Tags List
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- name: apple-mobile-web-app-title content: Call-центр Гуру
- name: application-name content: Call-центр Гуру
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- name: theme-color content: #ffffff
- property: og:title content: Customer Contacts Guru | CCGuru - сообщество профессионалов индустрии контакт-центров и CX
- property: og:site_name content: Customer Contacts Guru
- property: og:url content: https://cc.guru/
- property: og:type content: website
- property: og:locale content: ru_RU
- property: og:description content: Cообщество профессионалов call-центр, контакт-центр, CRM
- property: og:image content: https://cc.guru/images/social/og-image.png
Internal Links
External Links
Whois Information
Whois Raw Data
Domain Name: CC.GURU
Registrar: Regional Network Information Center, JSC dba RU-CENTER
Domain Status: client transfer prohibited
Registry Expiry Date: 2026-11-25T09:01:35.648Z
Creation Date: 2020-11-25T09:01:35.648Z
Updated Date: 2025-11-29T01:25:37.533Z
Name Server: NS1.TIMEWEB.RU
Name Server: NS2.TIMEWEB.RU
Name Server: NS3.TIMEWEB.ORG
Name Server: NS4.TIMEWEB.ORG
REGISTRAR Contact: Regional Network Information Center, JSC dba RU-CENTER
>>> Last update of RDAP database: 2026-07-31T10:20:59Z
Robots.txt
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SEO Audit
Technical SEO
On-Page SEO
Content and UX
Positions in Google
Search Phrases - Google
| Position | Phrase | Page | Snippet |
|---|---|---|---|
| 1 | /blog/skol-ko-otveto... | ||
| 3 | /news/3700 | ||
| 3 | /poll/171 | ||
| 3 | /poll/182 | ||
| 4 | /poll/82 | ||
| 5 | /blog/chto-id%C3%ABt... | ||
| 5 | /poll/178 | ||
| 5 | /poll/171 | ||
| 6 | /poll/141 | ||
| 6 | /events/186 |