zeluslugi.ru

IT outsourcing from ZEL-Services: comprehensive business support without unnecessary hassle

Every entrepreneur or department head knows that the company’s IT infrastructure is like the heart of the body. If it is weak, everything else may simply stop working. But who will take care of this? A full-time system administrator is an expensive pleasure, especially if he works for only one office. But subscription service for computers at a price of 670 rubles per workplace is a completely different story.

ZEL-Servicesoffers not just fixing a falling PC, but real system support. This is when you pay one amount and you don’t have to think about anything - from antivirus to servers, from mail to backup. Someone might say: Why do we need IT outsourcing at all? Well, if you are in the know, perhaps you don’t need it. But for most businessmen, it’s easier to entrust everything to professionals who know what to do with problems before they arise.

What is included in the standard tariff?

There are no minor nuances here - all the main tasks associated with supporting computer infrastructure are included in the cost of the contract. It all starts with something simple: preventive maintenance. OS updates, software installation, security checks. Then - recovery after a failure. Or, say, an employee accidentally deleted an important file. What then? Don't panic. We have backup. And the recovery system. And even automated monitoring of all devices in real time.

There is one more thing that is often forgotten, but is extremely important - safety. How can you be sure that client data will not fall into the wrong hands? Here ZEL-Services relies on centralized anti-virus protection and its own access control. And also - managing corporate email. This means that your support service will not depend on the glitches of an external provider.

When should you call a specialist?

Sometimes it happens that just a call is not enough. Sometimes an emergency visit is needed. But it’s important here - the ZEL-Services company has no restrictions on the number of visits. Under no circumstances. Even if you want to move to a new location or expand your office, they can handle it. Response time to requests is up to 15 minutes. Yes, it's real. They work on the one-stop principle: one contact, one responsibility, not our department.

And here’s another point - IT director. He doesn't just stay on duty according to schedule. He is your personal representative in the world of technology. He has over 12 years of experience. A team of twenty professionals. And yes, technical support speaks English. For international companies this can be a deciding factor.

Why choose them?

• Own software for work- independence from third-party solutions, even from popular remote programs.
• Guarantees and SLA- an agreement on the quality of service with financial penalties for violation of deadlines. This is serious.
• Reporting every month- you see everything, no need to guess how long it took to repair.
• Free IT audit- check of the entire infrastructure without payment.
• We have been working for 10 years- stability, trust, reputation.

Interestingly, the company supports more than 1,300 computers and 130 servers simultaneously. Yes, it's a complicated system, but it works. No interruptions. With transparency. With an understanding of business.

What else can you order?

Not just basic service. It is possible to connect virtualization, PBX and telephony maintenance, corporate mail management. You can order a 1C programmeror assistance in updating the system. Or even developing your own solution, for example, “Panic Button” - to ensure the safety of employees.

What if you suddenly want to know more? They have an IT services calculator and an online tariff constructor. Just select the items you need and get the exact cost. No intrusive calls. Only honest information.

Contacts:

Phone: +7 (495) 822-22-42

Email: mail@zeluslugi. ru

Operating hours: Mon-Fri from 9:00 to 19:00

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