nuance.custhelp.com
RegisteredAbout the projectNuance. custhelp. comis the official technical support and service portal from Nuance Communications. The resource was created to make it easier for users to ask q...
nuance.custhelp.com Website screenshot
Website Description
About the project
Nuance. custhelp. comis the official technical support and service portal from Nuance Communications. The resource was created to make it easier for users to ask questions and find information on brand products. Instead of scattered pages, there is a Knowledge Base where you can search for answers to specific technical problems.
The site is positioned as a self-service tool. The main goal of the portal is to reduce the waiting time for an operator response by providing the user with ready-made instructions and solutions to common errors. The project is updated regularly: the dates for updating articles vary from 2010 to 2023, which indicates the live support of the knowledge base.
Main directions
The portal content is focused on helping users of Nuance software. The knowledge base contains articles covering several key product lines:
- Dragon NaturallySpeaking: including versions 10.1 and 11, as well as licensing issues for Home and Premium editions.
- Dragon Appsand Dragon PDsay.
- Lamp;H Voice Xpress.
- Systran.
- AOL Point and Speak.
A significant part of the materials is devoted to software compatibility with Microsoft Windows operating systems. For example, there are detailed guides on supporting Windows 7 and features of working with the Click-to-Run function in Microsoft Office 2010.
Features of the site
The portal interface is focused on quick search. The user can filter the results not only by categories, but also by specific products. Sorting by update date or alphabetical order is available.
It is important to note technical specifics: the site requires JavaScript to be enabled. If the user's browser does not support it or is disabled, the interface will not work correctly. Adaptation for screen readers (Screen Reader) has also been implemented, making the resource more accessible for people with disabilities.
The knowledge base contains solutions to specific technical incidents:
- Installation error Error 1935 when working with assembly components.
- Server Busy message when opening PDFs or launching Nuance applications.
- Problems with registering DLLOCX files using the regsvr32 command.
Corporate customers have a separate path: they are redirected to a specialized Nuance Network portal, while retail users work with a common knowledge base.
Contact information
If automated solutions do not help, the portal provides direct support contacts. This is relevant, for example, for recovering lost serial numbers.
- Phone (USA):1-800-654-1187.
- International number:+1-978-977-2452.
When applying, you must be prepared to provide verification data. To register an account, you must provide personal information, including your country of residence (the list of countries covers almost the entire world) and contact information.
FAQ
How to recover a lost serial number?
This cannot be done automatically. You must contact Customer Support directly at 1-800-654-1187 (US) or +1-978-977-2452 (international). You will need to prove ownership of the product.
On how many computers can Dragon NaturallySpeaking be installed?
For previous consumer editions (Home and Premium Editions), the rule applies: one license - one computer. You cannot install the program on several machines simultaneously under one license.
What should I do if I receive a Server Busy error?
This message is usually due to problems on the Nuance Update Server side. It is recommended to check your connection or try again later as the problem is often temporary.
Are Nuance products supported on Windows 7?
Yes, a number of products fully support this OS. Specifically, these are Dragon NaturallySpeaking versions 11 and 10.1 (the latter works on both 32-bit and 64-bit systems).
Where should enterprise clients go?
Enterprise users should not use the standard knowledge base for retail clients. They have a separate Nuance Network portal, a link to which is provided when registering a corporate account.
Main Information
Server Information
Meta Tags List
- charset: utf-8
- equiv: X-UA-Compatible content: IE=edge,chrome=1
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Internal Links
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Whois Information
Whois Raw Data
Domain Name: CUSTHELP.COM
Registrar: MarkMonitor Inc.
Domain Status: client delete prohibited
Domain Status: client transfer prohibited
Domain Status: client update prohibited
Creation Date: 1999-01-22T05:00:00Z
Registry Expiry Date: 2027-01-22T05:00:00Z
Updated Date: 2025-12-21T09:49:20Z
Name Server: NS1.P201.DNS.ORACLECLOUD.NET
Name Server: NS2.P201.DNS.ORACLECLOUD.NET
Name Server: NS3.P201.DNS.ORACLECLOUD.NET
Name Server: NS4.P201.DNS.ORACLECLOUD.NET
REGISTRAR Contact: MarkMonitor Inc.
>>> Last update of RDAP database: 2026-07-17T14:13:49Z
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